1988: Palo Alto Software Launch

I was asked how I started Palo Alto Software.

How? Slowly, carefully, bolstered by good product and reviews that validated, doing a lot of coding and documentation myself, and not spending money we didn’t have.

Spreadsheet templates

It started as spreadsheet templates. The first of those was published in 1984 to accompany a book “How to Develop Your Business Plan,” published by Oasis Press. In 1988 I separated from that book, and redid the templates to accompany my own book when I published “Business Plan Toolkit,” released in MacWorld January 1988. All of these early products were 100% my work, my spreadsheet macros and my documentation. It helped to have a diverse background, including 10 years as a professional journalist, foreign correspondent in Mexico City, plus a Stanford MBA. I could write about business so (people told me) others could understand.

I released ‘Business Plan Toolkit’ in January of 1988 at the San Francisco MacWorld exhibit. Laura and Sabrina shared the booth duty with me.

Funded mostly by consulting

Throughout the early years I kept up a healthy consulting practice doing business plans for some startups, and that plus market research and strategy consulting for some larger high tech companies, plus workshops on business planning for dealers of high tech companies. Apple was by far my best client, with repeat business in consulting on business planning from the beginning until 1994 (Hector Saldaña was a steady client for years, and a supporter of the business idea, and informal advisor). The consulting supported marketing expenses. There was no Internet to speak of until 1995, so the early marketing was a combination of small ads in the back of magazines and product reviews in major computer magazines. I did about $1.4 million worth of consulting for Apple Computer between 1982 and 1994.

During the consulting years I never lost site of the main goal of building my own business. I was sacrificing consulting revenues to prop up products. My mantra was “I want to sell boxes, not hours.”

When we moved it from Palo Alto to Eugene OR in 1992, I had three early equity shareholders (1% each) who agreed to surrender their shares because there was no value in them. One of them was my brother, Chip.

There is another chapter here on the darkness before dawn in 1994, when all seemed lost; and how I created Business Plan Pro to snatch victory from the jaws of defeat. in 1995 PAS gained critical mass with Business Plan Pro so I was able to stop consulting and dedicate myself to the business. We grew quickly to more than $5 million annual revenues by 2000.

1980s: Why Did I Start My Business

I was talking to a group of students recently and I was asked to comment on what makes an entrepreneur. The student who asked the question wrapped it in the mythology of the entrepreneur driven by the idea, stubbornly, tirelessly proving its value to the world. She wanted me to tell about me wanting to build something big.

Escaping Boredom

But I had to admit that my case was different.

I was running away from boredom, not building castles.

Me

When I left a good job at Creative Strategies and started on my own, in truth it was not because of something I wanted to build, not because of a creative vision, but rather because I thought I could make enough money to keep my family whole and do what I wanted. I wanted interesting work, and I wanted to choose my work. I wanted to actually do the writing and research, not supervise others. It was important to me that what I spend hours doing was something fun — I always found writing and planning and working numbers fun — even though I didn’t have the idea that would create the empire.

Or maybe you like this shorter version:

I was married, had kids, so we needed the money; and nobody else would pay me what I needed to make.

me

And the idea of a software product, that creative vision? Yes, that happened, but that came slowly, over years.

It started as spreadsheet templates. The first of those was published in 1984 to accompany a book “How to Develop Your Business Plan,” published by Oasis Press. In 1988 I separated from that book, and redid the templates to accompany my own book when I published “Business Plan Toolkit,” released in MacWorld January 1988. All of these early products were 100% my work, my spreadsheet macros and my documentation. It helped to have a diverse background, including 10 years as a professional journalist, foreign correspondent in Mexico City, plus a Stanford MBA. I could write about business so (people told me) others could understand.

I released ‘Business Plan Toolkit’ in January of 1988 at the San Francisco MacWorld exhibit. Laura and Sabrina shared the booth duty with me.

Funded mostly by consulting

Throughout the early years I kept up a healthy consulting practice doing business plans for some startups, and that plus market research and strategy consulting for some larger high tech companies, plus workshops on business planning for dealers of high tech companies. Apple was by far my best client, with repeat business in consulting on business planning from the beginning until 1994 (Hector Saldaña was a steady client for years, and a supporter of the business idea, and informal advisor). The consulting supported marketing expenses. There was no Internet to speak of until 1995, so the early marketing was a combination of small ads in the back of magazines and product reviews in major computer magazines. I did about $1.4 million worth of consulting for Apple Computer between 1982 and 1994.

During the consulting years I never lost site of the main goal of building my own business. I was sacrificing consulting revenues to prop up products. My mantra was “I want to sell boxes, not hours.”

When we moved it from Palo Alto to Eugene OR in 1992, I had three early equity shareholders (1% each) who agreed to surrender their shares because there was no value in them. One of them was my brother, Chip.